Questions to Ask a Vehicle Tow Company
It can be challenging to identify which towing company is good. Why? It is not like every day that you have to tow your car. On top of it all, there are many companies offering vehicle recovery services. As a car breakdown happens rarely, you might not have adequate knowledge about a tow company. The tow company may use your lack of knowledge to their advantage and try to rip you off.
Suppose you have not used a tow company service. In that case, it does not mean you may not use it in the future. You never know when your car may develop a mechanical fault, or you may get into an accident. If that happens, the only option is to call a tow company to transport your vehicle.
This article will help you to ask the right questions from the tow company before giving them a green signal so that you may be able to identify if they are good enough or not. So, without further ado, let us start today’s discussion.
TIME REQUIRED TO REACH YOU
Your car may break down in a remote area far from the city. In such a situation, you would most definitely want your tow truck to come to your location right away and rescue you. You can't keep on waiting for the tow truck to arrive as it will only add up to your level of stress and make you more and more anxious, not to mention desperate.
It is imperative that you know when the tow truck will reach your destination to have a little peace of mind and not wait the whole day. It is recommended that you contact a tow company that is available 24 hours a day.
TOTAL COST
The tow company may deceive you by giving a cost exclusive of all the other vital components like drop-off location, toll tax, your car makes (sedan or SUV), distance to reach you, etc. You may be happy in the beginning that they are charging less. But in the end, you may get a surprise when they give you the bill inclusive of all the elements mentioned above. So, you should always ask them, is this the total cost of everything or will you charge more at the end?
TYPE OF TOW TRUCK COMPANY
Even though the function of a tow company is to transport the vehicle, you might think every tow company can do it. But to your surprise, you need to know that a tow company may not specialize in towing all sorts of vehicles, meaning they might tow an SUV and not a sedan as both require different handling. Hence, you should ask them the question: what sort of trucks they have in their fleet and whether their company can transport your vehicle.
DOES YOUR INSURANCE COVER TOW COMPANY?
You need to know that towing companies are expensive and can be a considerable burden on you financially. If you have insurance, it might help you to share the expense. Before actually employing the tow truck company, you should ask them if your insurance company covers their tow truck service or if they accept your insurance. If your insurance does not cover it, then you contact someone who does.
HOW WILL THEY TOW THE CAR?
There are different types of tows, and not all of them are safe for your car. You must find out how your vehicle will be towed and ask them if their tow is safe enough to tow your car without causing any damage. If they try to beat around the bush, they do not have adequate knowledge and may make things worse.
WHERE WILL THE CAR BE TRANSPORTED?
You don't want your car to end up in the hands of the wrong mechanic, which will only cause further problems. Moreover, you should also know the location where your vehicle will be transported. The question which you should ask is that where will they transport the automobile? Will they give you the option of transporting it to where you want, or do they send it to the nearest mechanic?
Wrap Up
It concludes today’s article. Before signing off, we would like to remind you that PitStopArabia provides car recovery services throughout the UAE. We have a large fleet of recovery vehicles enabling us to provide services quickly, efficiently, and 24/7. If you ever need a towing service, contact us. Thank You.