Frequently Asked Questions
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What is Roadside Assistance?
Roadside assistance is a collective name given to different services which are offered to motorists who are stranded for various reasons including dead battery, flat tire, collision, faulty engine, leaking engine or gear oil, as well as any others. We provide towing services and, on the site, mechanical aid including battery or tire replacement.
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What are your charges?
To offer the best services within reasonable prices, we maintain competitive pricing.
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What is your response time?
It depends on how far you are out of our nearest service centre. However, in most cases, we reach within a maximum of 30 minutes. If it will take longer than that, we will let you know beforehand.
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How many recovery vehicles do you own?
We own a large fleet of recovery vehicles to ensure quick and efficient services to all the people requiring our services.
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Where do you take the vehicle after towing?
We can take it anywhere you want. We offer on-site maintenance services as well. Also, we can take it your home, office, or preferred workshop.
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Do I need to own a smartphone to contact to you?
Currently, we do not have a smartphone application. Regardless, you can contact us from any phone.
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Who are the people that are taking my car?
To ensure safety, professionalism, and quality services, the people taking your car are trained professionals. We have carefully selected them based on their qualifications and provided them with additional training to make your experience wholesome.
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If I lock myself out of the car, can I still call for roadside assistance?
Yes, you can. We will give you access to your car in no time at all. However, if a spare key needs to be made or arranged, there will be separate charges for it.